Rebinding is the best way to get the most out of your school district’s budget.  We are always striving to serve our customers more effectively.  Following these instructions will help us process your order more efficiently:
 

• Please notify us in early April that you are counting on Houchen Bindery Ltd. to rebind your books over the summer.  All orders must be received by June 25^th to guarantee that they will be returned by the start of school.
   

• Depending on location, you may be asked to ship orders of less than 100 books.
   

• Textbooks will be Perfect Bound using PUR, or Double Dan Adhesive Bound with our state of the art Ultrabind. Our policy is to rebind textbooks with "T4C" (graphic) covers when there are 5 or more books of the same title.  For sets smaller than 5, plain covers will be used and will have printing on the spine. 
   

• Pack textbooks in boxes less than 50 pounds.  If you can’t lift it, we can’t either.  Please do not remove the covers from the books prior to sending them in.

• Boxes must be accompanied by a list of titles, total number of books sent, and a purchase order.  Please let us know if you need boxes.*

• Please note that even though we will exhaust all possibilities to repair your books, some books may be returned if they are not suitable for rebinding.

• Please have a separate purchase order for textbooks and library books.  Have paperwork enclosed in one of the boxes, and indicate PO Enclosed on top of box.

• Mark on top of boxes the total number of boxes being sent, school and district name and number.

Please be patient with the delivery of your school library books.  We begin rebinding library books after all of the textbooks are returned.  For a quicker turn around on your library books, consider sending them in during the school year.  This will ensure you a 30 day turn around on your order.

*Ensuring order accuracy is very important to us.  This is one of the reasons we ask our textbook customers to include a count sheet with their orders.  In our production process, order and title quantities are counted by our team members a minimum of 3 times, and then a final count is done before orders are packaged for delivery.  In the event of a counting discrepancy between our records and the customers', we do try to contact the customer and inform them.  Due to summer schedules sometimes this is not an easy task. However, once the books are returned, the count on our records will be considered the correct count.

If you have any questions, please call our general office at 1-800-869-0420.  We will be happy to help with any questions or concerns you may have.